General Cancellation Policy
Kenneth Lee Photography provides the best possible experience to our clients. Moreover, please understand that our crew has opportunity cost for not accepting other clients/jobs as you have reserved their exclusivity for your shooting day, including their investment in time and all other physical preparations.
If you are unable to attend a pre-booked shooting session due to reasonable emergency, please send an email to us as soon as possible. We require 30 working-days cancellation notice prior to your pre-booked shooting date, otherwise no refund will be provided. All refund will be made provided in the form of credit with deducting the following items, including (but not limited to) :
HKD 2000 - Standby fee for Photography Crew (per shooting day, per person)
HKD 1500 - Standby fee for Makeup Artist (per shooting day, per person)
HKD 2500 - Standby fee for 7-seater and Local Driver (per shooting day)
For Overseas shooting sessions, client will also be responsible for the fee of all the pre-paid items for our crew, including (but not limited to) :
Air / Sea / Land Transportation Fee
Hotel Fee
Overseas Driver Booking Fee
Passport / Visa Charge Fee (If applicable)